Privacy Policy

Last updated: 18/07/2025

AW House (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and share your personal data when you visit our website https://awhouse.co.uk/.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data: such as name, username, or similar identifier.

  • Contact Data: including email address and telephone number.

  • Technical Data: such as IP address, browser type, and operating system.

  • Usage Data: information about how you use our website.

  • Marketing and Communications Data: your preferences in receiving marketing from us.

2. How We Collect Your Data

We collect data in a variety of ways, including:

  • Direct interactions: you may give us your data by filling in forms or corresponding with us by email or otherwise.

  • Automated technologies: as you interact with our website, we may automatically collect technical data about your equipment and browsing.

  • Third parties: for example, analytics providers such as Google Analytics.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your data:

  • To provide and maintain our website and services

  • To manage our relationship with you

  • To improve our website and user experience

  • To send you marketing communications, where you have consented

  • To comply with legal obligations

4. Disclosure of Your Personal Data

We may share your personal data with:

  • Service providers who support our website or services

  • Professional advisers such as lawyers and accountants

  • Regulators and other authorities where required by law

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. International Transfers

If we transfer your data outside the UK, we will ensure adequate safeguards are in place to protect your personal data in line with the UK GDPR.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal or reporting requirements.

8. Your Legal Rights

Under data protection laws, you have rights including:

  • The right to access your personal data

  • The right to correct any mistakes

  • The right to have your personal data erased

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability

To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

AW House
Email: info@awhouse.co.uk

If you are unhappy with how we handle your data, you may lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.